How do I downgrade my plan or reduce RAM?

Downgrades are done with Change plan on the server's Billing page in the client area, the same way as upgrades — pick a smaller RAM amount on your service. Your files stay in place, but there are a couple of things to check first.

Before you downgrade

The main thing to watch is disk. If the smaller plan has less disk than your files currently use, you'll need to get your usage under the new cap first — otherwise the server won't fit and may not start.

1. Take a backup of your world/files.
2. Check your current disk usage against the smaller plan's cap; trim if needed.
3. Choose the smaller RAM amount with Change plan.

Warning: Downgrades generally don't produce account credit, and if the smaller plan has less disk you must get your usage under the new cap first or the server won't fit. Back up before downgrading.

Frequently asked questions

Do I get credit for downgrading? Generally no — downgrades don't produce account credit.

My server won't start after downgrading. Your files likely exceed the new disk cap. Free up space to get under it, or move back up.