How do I unban or pardon a player?

Unbanning a player takes one command — but if they still can't join, it's often because they have both a name ban and an IP ban. Here's how to clear both.

Pardoning a player

In the Console:

• pardon PlayerName — lifts a name ban.
• pardon-ip 1.2.3.4 — lifts an IP ban.

If the player still shows as banned after pardoning their name, check for an IP ban too — they may have both a name and an IP ban.

Where bans are stored

Bans live in banned-players.json and banned-ips.json. If you need to, you can edit those files directly (with the server stopped) via the Files tab.

Tip: When a pardon doesn't seem to work, it's almost always a lingering IP ban. Run pardon-ip with their address to clear it.

Frequently asked questions

I pardoned them but they still can't join — why? They likely also have an IP ban. Use pardon-ip <address> in addition to pardon PlayerName.

Can I edit the ban files directly? Yes — stop the server first, then edit banned-players.json / banned-ips.json in the Files tab.

Where do I find their IP to pardon? Check banned-ips.json for the address associated with the ban.