Can support unzip or decompress a file into my server for me?

Yes — when a large archive won't extract through the panel, we can run it server-side for you. It's worth trying the panel's own Unarchive first for anything modest in size, since that's usually instant.

How we help

For big archives that time out in the browser, we can extract them directly on the server through a ticket or scoped subuser access. You tell us where the contents should end up, and we handle the rest.

How to arrange it

1. Try the panel's Unarchive first for anything modest in size.
2. If it fails, open a ticket or add us as a Files subuser; we'll extract it server-side.
3. Tell us where the contents should end up.

Warning: We'll never need your password — subuser access or a ticket is enough.

Frequently asked questions

My world won't load after extracting — what do I do? See "My unarchived world lands in the wrong place, or won't load — how do I fix it?" — it's nearly always a folder-nesting or naming mismatch.