Can I combine multiple codes, or do you price-match?
Trying to stack a couple of codes or match a price you saw elsewhere? Here's how those requests work with us.
Codes and price matching
- It's one code per order — codes can't be combined or stacked.
- We don't formally price-match.
That said, we're always open to a conversation if you have a specific situation.
If you'd like to ask
- Open a ticket from the client area (Message the team on the Messages page) or on our billing website.
- Explain what you're hoping to do.
- We'll let you know what's possible.
Tip: Even without formal price-matching, it never hurts to ask — open a ticket and we'll see what we can do.
Frequently asked questions
Why only one code per order? That's how our checkout applies discounts. Pick the code that gives you the best value for that order.
Do you ever match competitor prices? Not as a formal policy, but you're welcome to raise it in a ticket.
More in Frequently asked questions
- What is your refund policy, and what's the maximum refund window?
- How do I request a refund, and how is it issued?
- Can I get a refund for a special circumstance (changed my mind, accidental purchase, an auto-renewal I didn't intend, or a plan that didn't help)?
- Do you pro-rate a refund for unused days if I cancel mid-cycle?
- How do I cancel a refund request after I've submitted it?
- How do I cancel my server, and do I keep access to what I've already paid for?