How do I add a card or set up automatic payments?
Adding a card and turning on auto-pay is the easiest way to keep your service running without a second thought.
Adding a card and enabling auto-pay
- Log into your billing account.
- Open your payment-method / billing settings and add your card.
- Enable automatic payment so future renewal invoices are paid on their due date.
Why enable auto-pay
With automatic payment on, each renewal invoice is settled on its due date automatically — no reminders to chase and no risk of an accidental lapse.
Tip: Auto-pay is the easiest way to avoid the $1 late fee and any suspension.
Frequently asked questions
Where do I add my card? In your billing account's payment-method / billing settings.
Does auto-pay cover renewals automatically? Yes — once enabled, future renewal invoices are paid on their due date on their own.
More in Frequently asked questions
- What is your refund policy, and what's the maximum refund window?
- How do I request a refund, and how is it issued?
- Can I get a refund for a special circumstance (changed my mind, accidental purchase, an auto-renewal I didn't intend, or a plan that didn't help)?
- Do you pro-rate a refund for unused days if I cancel mid-cycle?
- How do I cancel a refund request after I've submitted it?
- How do I cancel my server, and do I keep access to what I've already paid for?