How do plan upgrades work, and does upgrading reset my billing date?
Short answer
Request an upgrade to a larger plan or an add-on from your billing account or a ticket. You pay only the pro-rated difference for the days remaining in your current billing cycle, never the full new-plan price up front. Your renewal date is unchanged.
How do I upgrade my plan?
Request the upgrade from your billing account or by opening a ticket. Upgrading itself is quick.
An upgrade can be a move to a larger plan or an add-on — both are requested the same way, and both are billed as the pro-rated difference for the time left in your cycle. You can upgrade any time you need more power; there is no penalty for doing it mid-cycle.
Does upgrading reset my renewal or billing date?
No. Your renewal date stays exactly the same as it was before the upgrade.
Upgrading to a bigger plan does not disrupt your billing schedule, and the cycle does not restart. Because the date does not move, you can upgrade whenever you need to without worrying about your billing rhythm changing.
What do I pay when I upgrade mid-cycle?
Only the pro-rated difference for the days remaining in your current billing cycle.
You are never charged the full new-plan price up front just for upgrading mid-cycle. Pro-rating means you cover the gap in price for the time left before your next renewal and nothing more, so you are not double-charged for days you already paid for.
Can I upgrade in the middle of a billing cycle?
Yes. That is exactly what the pro-rated difference covers.
Your existing renewal date carries over untouched and you settle only the price gap for the remaining days, so there is nothing to time around — upgrade at the point you actually need the extra capacity.
Frequently asked questions
Will upgrading move my renewal date? No. Your renewal date is unchanged.
Does my billing cycle reset when I upgrade? No. You keep your existing renewal date.
Do I pay full price for the new plan right away? No, just the pro-rated difference for the days left in your current cycle.
How do I request an upgrade or an add-on? From your billing account, or by opening a ticket. Add-ons follow the same pro-rated pricing as a plan upgrade.
Am I double-charged if I upgrade partway through the month? No. You only cover the gap in price for the time left before your next renewal, so the days you already paid for are not billed twice.
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